Cyberattack Survival Guide — 2027 Edition (PDF, Quebec)

A text from "your bank", a call from your "grandson" in distress, or a morning when your debit card no longer works at the grocery store. Would your family know what to do?

For a family, a cyberattack takes two forms: fraud that targets your accounts and identity directly, and outages of the large systems everyone depends on (banks, payments, cell service, Internet). This guide prepares you for both, in plain language, without technical jargon.

New: the 2027 edition

This update replaces the 2026 edition. The guide has been completely rewritten for families: concrete step-by-step protections, fill-in pages, "what to do" sheets for each type of attack, verified Quebec and Canadian resources, and preparation for payment and telecom outages.

What's inside (30 pages, letter size)

• 1. Understand the threats: spot a scam in 10 seconds, lessons from the Desjardins data breach and the Rogers outage, and a self-assessment of your level of protection
• 2. Protect yourself beforehand: the 6 essential protections (including two-factor authentication and the free credit file security freeze in Quebec), an inventory of your accounts, a backup plan, a family code word against fake emergencies and a "no network" kit
• 3. During the incident: the first hour step by step, sheets for 6 situations (bank fraud, hacked account, ransomware, identity theft, SIM swap, phone scam), and what to do when payments or the Internet go down
• 4. Recovering: the checklist for the next 30 days, where to report, and how to support a loved one who has been targeted
• 5 reference sheets: the 10 most common scams in Quebec, passphrases and two-factor authentication, securing Wi-Fi and the connected home, useful contacts and "Hang up · Verify · Call back" wallet cards

Who it's for

Families who want to protect their money and data, and above all their most targeted loved ones: seniors on the phone and young people online. A useful gift for a parent or grandparent.

To go further: the 72-Hour Family Emergency Plan prepares the family for all emergencies during the first three days.

Format and delivery

• 30-page PDF, instant download link after purchase
• Print it: a paper guide stays usable even when your computer is locked or your account has been hacked
• Language: available in English or French (2027 edition). Choose your language before adding to cart.

By Mario Brisebois, Québec Survie, software developer for more than 18 years. This guide offers prevention advice and first steps: it does not replace your financial institution, the police or an IT professional. For personal use only.