Shipping Policy
Digital processing policy
We offer digital products, such as ebooks, which are sent to you instantly via email. If you have any problems or questions about your order, please feel free to contact us through our contact page or by email at info@quebecsurvie.com
Ground shipping policy
The following shipping policy outlines the terms and procedures for shipping products purchased from our online store, www.quebecsurvie.com. By making a purchase on our website, you agree to these terms. Please read this policy carefully:
Order processing and shipping
Québec Survie will strive to process and ship your order as quickly as possible. Please note that processing and shipping times may vary depending on location, product, and other factors.
Once your order has been processed and shipped, you will receive a confirmation email containing shipment tracking information, if applicable.
Shipping costs
Shipping costs will be calculated and displayed at checkout. They may vary depending on the delivery location, the weight of the product, and the shipping method selected.
Québec Survie reserves the right to modify shipping rates at any time and without notice.
We offer free shipping in Canada for all purchases of $80 or more .
Mailing address
It is the customer's responsibility to provide an accurate and complete delivery address when making a purchase. Québec Survie accepts no responsibility for shipping problems caused by an incorrect or incomplete address provided by the customer.
We do not deliver to PO boxes or unverified addresses .
Delays and incidents
In exceptional circumstances, such as delays due to extreme weather conditions or logistical problems, delivery times may be extended. Québec Survie accepts no responsibility for delays caused by circumstances beyond our control.
In case of delay or delivery problem, we recommend that you contact our customer service for assistance.
International delivery
Currently we do not offer international delivery.
Policy changes
We reserve the right to modify or update this delivery policy at any time. Changes will take effect immediately upon posting on this page.
Contact
For any questions or concerns regarding our delivery policy, please do not hesitate to contact us at info@quebecsurvie.com.
Sincerely, The Quebec Survival Team